banner_bpo01

 

Simpex
provides innovative, effective and high quality Business Process Outsourcing (BPO) Services to its clients. We, offer an efficient delivery of services from our experienced staff. Our outsourcing services help remove the risks and introduce benefits through a structured, proven approach.

We provide outsourcing services like:

MEDICAL BILLING

DENIAL MANAGEMENT

A/R FOLLOW UP

HIPAA AND RISK AREAS

CALL CENTER INBOUND/OUTBOUND

SEO SERVICES

RESEARCH AND ANALYSIS

WEB DEVELOPMENT

DATA ENTRY

ACCOUNTING SERVICES

REMOTE IT SERVICES

 

With a tough economy putting pressures on margins and technology empowered customers demanding best in class service, companies are struggling to maintain profitability. Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs, streamline processes, improve process efficiencies, and gain access to best-in-class processes without investing in requisite technology and skills.

Today, customers want to partner with BPO vendors who can add value to their business and provide competitive differentiation. To meet this need, BPO industry is evolving from a labor arbitrage “Lift and Shift” model towards a value driven Utility model.

Simpex assists companies by managing their systems and information data, back office operations and technical helpdesks through a solution-oriented approach, enabling them to focus on their key business priorities. Our solutions are based on proven industry best practices. We focus on delivering measurable business benefits through programs that are:

› Cost effective
› Transparent to the customer
› Built upon a foundation of process and domain expertise
› Achieving the highest quality standards
› Meeting and exceeding SLAs
› Employing continuous improvement practices
› Deploying cutting-edge technologies

The following are the flexible outsourcing models that are designed to meet clients’ financial objectives:

› Agent-based pricing
› Transaction-based pricing
› Build-Operate-Transfer (BOT) arrangements

Leave a Reply